Contact
info at symbol innovatac.fi
Story
Mission of Innovatac Oy is to provide You innovative technical solutions and products, so that You can improve your performance. Innovatac Oy has it’s own production and operation. We are also a product development service and a product supplier in several cooperation projects.
Company is founded by Jaakko Viitala, a enthusiast in development and improvement. Backround and experience that is brought to the company is a career of industrial product development engineering, a Master’s Degree in Mechanical Engineering, a World Champion title in IPSC, and the experiences of a sports coach and a outdoorsman.
Terms and conditions
General information
We sell products in Finland and international (inside and outside EU). Product prices include VAT at appropriate rate. We reserve rights to change product prices and delivery costs.
Placing an order
Products are ordered via Internet from Innovatac Oy (https://www.innovatac.fi) shopping cart. All orders are confirmed with an e-mail notification that includes among other things total price of the order, postal costs and ordered products. To place an order and receive an e-mail confirmation, a working e-mail address is necessary. When placing an order the customer accepts the terms of delivery.
Methods of payment
Products and their postage are paid in conjunction with the order. The following methods of payment are available:
– Klarna Checkout, methods vary depending on country
Delivery
We ship approx in one week when we have products in stock. Some products are still available, if not currently in stock and the backorder delivery time will be shown with the item. Some visible products are only available through distributors.
Available delivery methods and costs are shown at the cart and checkout page.
Innovatac Oy store is not responsible for possible costs of importing, for instance customs duties.
Product changes & returns
In Finland:
Customer can return or exchange ordered products within 14 days from receiving the order. All returned products must be in original packages, unused and in original condition.
Outside Finland:
Customer can return or exchange ordered products within 14 days from receiving the order. All returned products must be in original packages, unused and in original condition.
When returning an order from outside Finland, Innovatac Oy store is responsible for the postal costs only in case of a faulty product or delivery.
When the return has been accepted, the money will be refunded to customers credit card an exchange product is shipped.
Problems in delivery and faulty products
If a product has been damaged or lost during shipping or a wrong product has been delivered , customer must inform Innovatac Oy store immediately at: info at symbol innovatac.fi
Notification on a faulty delivery or product must be made within 14 days of receiving the product. If the package has been broken in delivery, the local postal office must be informed immediately.
Other
We reserve rights to update our terms of delivery. The customer is responsible for reading the terms of delivery before placing an order.
All user data at Innovatac Oy store is handled with confidence.
Company name: Innovatac Oy
VATN: FI29769999
Address: Laurinkatu 17, 37140 Nokia, Finland
Email: info at symbol innovatac.fi